REVELxp - Tailgate Game , Virginia Tech

Job Type

Part-time

• Greet customers and guests warmly and provide an exceptional game day experience.
• Bellhop Responsibilities – transport tailgating equipment to guests' designated areas, maintain their tailgate site, and check in to ensure their needs are met. Walk the site and check in with tailgate tents to make sure guests are enjoying their time and offer assistance as needed.
• Welcome Tent Supervision – manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations.
• Exhibit outstanding customer service and exemplify REVELXP’s core values of service, joy, and entrepreneurship, ensuring that all guests have an unforgettable experience.
• Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can‑do attitude.
• Assist the Event Coordinator with day‑of operational tasks, including setting up and breaking down equipment, managing supplies, and ensuring operational efficiency.
• Be proactive in assisting with any special requests from guests, such as transporting equipment back to vehicles or assisting with the cleanup and maintenance of tailgate sites.
• Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event that represents REVELXP standards.

• Team‑oriented mindset, with a commitment to ensuring a collaborative and efficient team environment.
• Strong communication skills to interact effectively with guests, peers, and supervisors.
• Must be available to work every home game (August to late November).
• Comfortable working outdoors in varying weather conditions.
• Must be at least 16 years old and able to work 10–20 hours per week.

• Comfortable standing and walking for extended periods.
• Able to lift up to 50 pounds and assist with carrying, setting up, and moving equipment.