Office Services Specialist Job Blacksburg area,Virginia USA,Healthcare

Job Description

We're currently searching for an Office Service Specialist to join our Schiffert Health Center team in Blacksburg,VA to help us in our mission. So, if you're looking for an administrative role in a higher education medical setting, please keep reading.

HERE'S WHAT YOU NEED TO KNOW

ABOUT THIS ROLE:

1)
You'll be joining the Schiffert Health Center team; a department centered on the health and well-being of our student population bycaring for them in their times of illness or injury.

2) You'll be reporting to the Office Manager, in a regular twelve-month, 100% university staff appointment.

3) You'll serve in a multifunction capacity within the Medical Records/Receptionist office to ensure expedient and friendly patient flow.

4) You'll verify eligibility for services, compile, file, maintain and transfer student health records, and fulfill legal and accreditation standards.

5) You'll provide patient and visitor information and direction ina pleasant and efficient manner.

6) You'll determine patient needs, and make appointments or immediate referrals to clinical personnel as appropriate and enterdata as required for immunizations and medical records.

7) You'll be offered a base compensation package between $39,000 -$42,700, along with a comprehensive benefits package which includes health insurance, paid leave,retirement, tuition assistance, VT discounts, and so muchmore!

HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY:

The University:
Virginia tech as an employer is committed to developing well-rounded employees who areactive members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance,Virginia Tech offers employees a variety of benefits and perks tohelp team members build a fuller and more balanced life.

The Division:
For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service toothers. Our culture is defined by a commitment to our aspirations for student learning.

The Team:
Schiffert Health Center's mission is to ensure the delivery of high-quality,accessible, cost-effective, and culturally competent medical careand health promotion for Virginia Tech students.

Required Qualifications

Ability to exercise good judgment and initiative in accomplishing duties.
Ability to deal diplomatically, efficiently, helpfully and pleasantly with the public, both in person and on the telephone andin diverse situations is of prime importance.
Ability to interpret and follow written and oral instructions andto make decisions on medical referrals based on written protocols and verbal instructions.
Strong oral communication skills and an outgoing manner with the ability to interact and maintain effective working relationships with the patients, general public and SHC staff.
Experience in dealing with the public. Experience in a medical setting with demonstrated basic knowledge of medical terminology.
Basic computer experience and knowledge desired.
Knowledge of Virginia immunization requirements.
Previous experience in a medical office setting.

Preferred Qualifications

Experience working in amedical office setting; basic knowledge of medical terminology and electronic medical records.

Pay Band

Overtime Status

Non-Exempt:
Eligible for overtime

Appointment Type

Regular

Salary Information

$39,000-$42,700

Hours per week

Review Date

09/08/2026

Additional Information

The successful candidate will be required to have acriminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by takinga hands-on, transdisciplinary approach to preparing scholars to beleaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout theworld, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College .

The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C.area, the Health Sciences and Technology Campus in Roanoke, sitesin Newport News and Richmond, and numerous Extension offices and research institutes . A leading…