IT Intern - Virginia Tech Athletics

IT Intern - Virginia Tech Athletics

We are seeking a motivated and tech-savvy IT Intern to assist with the setup, maintenance, and troubleshooting of Point-of-Sale (POS) systems used at the Concession Stands during home Virginia Tech sporting events. This role is ideal for students pursuing a degree in Information Technology, Computer Science, or a related field who are looking to gain hands-on experience in a fast-paced, customer-facing environment.

Job Responsibilities:

• Assist with installation, configuration, and testing of POS hardware and software at concession stands.
• Provide first-level technical support to concession stand staff during events.
• Monitor POS systems during operations and respond quickly to hardware or software issues.
• Perform routine maintenance and updates on POS terminals, printers, and network connections.
• Assist with inventory and documentation of all POS equipment.
• Work closely with IT team to escalate and resolve complex issues.
• Help train end users on basic POS functionality and troubleshooting procedures.

Qualifications:

• Currently pursuing a degree in IT, Computer Science, or a related field.
• Basic understanding of computer hardware, networking, and operating systems.
• Familiarity with POS systems is a plus, but not required.
• Strong problem-solving and communication skills.
• Ability to work flexible hours, including evenings and weekends during events.
• Must be reliable, detail-oriented, and able to work independently in a fast-paced environment.
• Ability to lift and move POS equipment (up to 30 lbs).
• Comfortable working in a stadium, arena, or outdoor venue environment.

What You'll Gain:

• Hands-on experience supporting real-time POS operations.
• Exposure to IT operations in a live event and retail setting.
• Opportunity to contribute to the success of major events and gain valuable resume experience.