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Tech Support Associate - Frontline Customer Care

Job in Blacksburg, Montgomery County, Virginia, 24062, USA
Listing for: Shentel
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Tech Support Associate I - Frontline Customer Care

Shentel is seeking a Technical Support Representative to join our front-line team in Blacksburg, VA. You will help residential customers resolve technical issues and educate them on installation and use of Shentel products.

You will promote quality customer experience, engage in real-time troubleshooting, and identify opportunities to offer additional or upgraded services, all while maintaining a friendly, professional approach.

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Position Requirements
10+ Years work experience
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