General Manager

General Manager - Sun Tan City

Blacksburg, VA

Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states.

• Competitive Wages based on experience and abilities
• Competitive salary
• Flexible Scheduling
• Employee discount on products & services
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Opportunity for advancement
• Employment growth opportunities
• Competitive bonus plan

• Develop and coach employees to provide amazing client experiences.
• Follow up swiftly on client concerns and issues.
• Consistently set a positive example and demonstrate a calm demeanor during high volume periods.
• Display a client‑comes‑first attitude by holding team members accountable for quality client service.
• Drive company metrics by developing action plans; directly motivate and instruct the salon team by implementing company programs.
• Manage with integrity and honesty and promote the culture, values, and mission of Sun Tan City.
• Plan, identify, communicate, and delegate responsibilities to team members to ensure a smooth flow of operations.
• Be directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
• Manage salon staffing levels to ensure employee development and meet operational requirements.
• Adhere to applicable wage and hour laws for non‑exempt team members and minors.
• Use operational tools to plan for and achieve operational excellence in the salon (labor guidelines, reports, cash management, and inventory management).
• Utilize financial reports to identify and address trends and issues in salon performance.
• Regularly conduct performance assessments, provide feedback, and set challenging goals to improve sales performance.
• Manage ongoing sales.
• Work varying numbers of mid and closing shifts each week as determined by supervisors based on business trends and staffing needs.

• College education preferred, but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast‑paced environment, handling multiple concurrent situations.
• Strong knowledge of client service techniques and operational practices.
• Strong problem‑solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team‑building skills.
• Ability to prioritize and delegate.

• Ability to stand and walk for long periods.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions (dusting, sweeping, mopping, scrubbing, etc.).

Entry level

Full‑time

Management and Manufacturing

Retail