Coffee Shop Attendant

Overview

Do you enjoy the excitement that becomes a routine when serving fellow Hokies and fans? The Inn at Virginia Tech is seeking motivated, engaging individuals to join our restaurant as a Barista
. Sucessful candidates must be available for early morning shifts and summer hours. This could be the perfect opportunity for you! We have full- and part-time positions available. Available for Summer hours needed.

• Medical, Vision, and Dental Insurance to fit the needs of our employees
• Company Match 401K
• Paid Leave
• Pet Insurance for our furry friends
• Team Member Travel Discounts - We all need to get away sometime
• Great Employee Events and more

Please note:

In this position, you will be required to work some weekends, holidays, and Hokie game days.

• The Coffee Shop Attendant is responsible for preparing and serving coffee, teas, and other beverages, greeting each guest, and ensuring that guests are 100% satisfied.
• Providing personalized service to all guests.
• Understands and abides by all safety protocols.
• Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
• Performs other duties as assigned.
• Maintains positive guest relations at all times.
• Prepare food and beverages such as fresh fruit, coffee, and juices.
• Ability to utilize equipment used for drink and food making as necessary.
• Maintains knowledge of standard recipes (latte, cappuccino, macchiato, specialty drinks).
• Utilizing POS according to standards as necessary.
• Set out and arrange cold food such as rolls, muffins, and cereal for purchase.
• Set up and maintain the coffee shop service area and keep it clean and well presented.
• Maintains safety and sanitation requirements and storage procedures.
• Complete daily inventory of food, beverages, and supplies needed for each day.
• Order and/or purchase all necessary supplies.
• Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager.
• Monitor and maintain the quality of all food and beverages and cleanliness of service lines.
• Restock food products and supplies as needed.
• Clear and clean tables as they are vacated throughout the shift.
• Remove trash and clean up spills immediately.
• Return unused food supplies to designated areas and store.
• Complete opening and closing side duties as assigned.
• Listen and respond to guests’ requests and complaints.
• Provide guests with information about local area, including giving directions.
• Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.

Potential Career Paths: F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

• Education/
  
  Experience:
  
  Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
• Certificates & Licenses:
  Food Handlers Certification (If applicable).