Business Control Manager

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

In this role, you will be part of a team that manages the full lifecycle of the monthly Global Technology Risk Committee and the weekly Global Technology Senior Leadership Meetings. You will facilitate in the intake, review, and refinement of materials to ensure they are timely, accurate, and aligned with enterprise standards. You will be a primary reviewer, scheduler, and organizer of meeting agendas and materials.

Responsibilities include conducting quality assurance reviews, identifying gaps or inconsistencies, and consolidating inputs into clear, cohesive packages. Success in this role requires a strategic mindset and the ability to collaborate closely with content providers across the organization, offering guidance to improve clarity, consistency, and overall effectiveness. The successful candidate will have a broad understanding of current technology concepts with heavy focus on risk and AI.

Candidate will have excellent skills with Adobe and Microsoft products (especially CoPilot and PowerPoint).

• Global Technology Risk Committee (GT RC) and Global Technology Senior Leadership Meetings
• Interface between technical SMEs and executive level leaders and provide clarifying edits to senior level presentation materials
• Builds and sustains strong partnerships with content providers across the organization, offering guidance and education to promote accountability and improve content quality
• Maintains tracking and documentation of all submissions and review cycles, ensuring transparency and traceability to all topics and outcomes
• Partners with Second-Line Risk Partners to consolidate Risk Committee materials into a cohesive package that supports the Risk Committee expectations and charter
• Manage deliverable deadlines for meeting materials review with appropriate levels of escalation and follow up
• Manage complex meeting calendars and negotiate various technology topics for review
• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to…