Member Service Specialist

Teamsters Credit Union proudly serves the hardworking members of Teamsters Joint Council 32 and their families — and we’re looking for someone who shares that same dedication to service, teamwork, and trust. We’re a small, close-knit team that values positivity, reliability, and a genuine desire to help others.

• Part Time (30 hours per week)
• Monday–Thursday, 8:00 am–4:00 pm, Fridays 8:00 am-2:00 pm
• Small team environment with room to grow full-time

What You’ll Do:
As a Member Service Specialist, you’ll be the first point of contact for our members—providing support, answering questions, offering solutions, and helping match members with products and services that best meet their financial needs. This is a relationship and sales-focused role, not just transactions.

Key Responsibilities:

• Greet members and assist with everyday banking needs (deposits, withdrawals, payments, etc.)
• Actively recommend and cross-sell products such as loans, accounts, and digital services
• Open new accounts and support loan applications
• Problem-solve member inquiries with patience and professionalism
• Handle cash accurately and maintain confidentiality
• Strong communication and interpersonal skills
• Friendly and positive attitude
• Confidence in offering products and experience in sales
• Basic computer skills
• Previous credit union or banking experience is a plus

What We Offer:

• Paid Time Off (PTO)
• Paid Holidays
• Supportive, team-focused environment
• Work-life balance with predictable daytime hours
• The opportunity to make a meaningful difference in our members’ financial well-being

If you enjoy helping people, building relationships, and are ready to make a difference in the lives of our members, we’d love to hear from you!