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Customer Service Representative
Job in
Blaine, Anoka County, Minnesota, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Client Relationship Manager, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Responsibilities
- Manage all communications — written, verbal, and in person — in a professional, proactive, and efficient manner.
- Own escalations and concerns on behalf of the customer immediately through root cause analysis and permanent resolution.
- Successfully establish, manage, and exceed customer expectations throughout all engagements.
- Engage appropriate resources to assist or resolve service issues as necessary.
- Review internal and external communication, quotes, designs, proofs, reports, and other work products for accuracy and improvement opportunities.
- Manage workflow to meet customer deadlines in a team environment.
- Continue to sharpen skills and drive personal growth enabling career progression and further elevation of the customer experience.
- Coordinate projects and complex customer deliverables.
- High school education
- 2 years of college preferred
- 3 years of related/relevant experience
- Experience in print, marketing, or promotional products
- knowledge
- Strong MS Office skills, especially Excel and Outlook
- Advanced computer experience
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