Front Desk, Customer Service​/HelpDesk

Front desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as needed.

Responsibilities include (but are not limited to):

• Skate Rental, Front Desk, Ice Monitor
• General customer service - interacting with customers, answering phones, program registrations
• Maintain cleanliness of the facility
• Ensuring the safety and satisfaction of our guests using excellent customer service skills
• Must be 16 or older with a worker's permit
• Must have reliable transportation to and from work
• Must be working towards or possess a high school diploma or equivalent
• Must have weekend and week night availability
• Must have excellent communication, problem solving, and organizational skills
• Must be able to grasp concepts quickly and be able to work well under pressure
• Knowledge of figure skating and hockey is helpful but not necessary