Housing Specialist

Expected starting salary range $27.14 to $36.25 per hour. Full range $27.14 to $45.35.

Associate’s degree from an accredited college in human services or related field and one (1) year of experience in a similar position as listed in the work functions. Or a combination of education and experience equivalent to three (3) years of experience in a similar position as listed in the work functions.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years. Under supervision, manages an assigned caseload, performs day-to-day coordination, and determines and verifies eligibility. Conducts inspections, annual re-certifications, program terminations, and new leases in compliance with policy and funding regulations.

Recommends updates to policies and procedures. Assists with training staff. Supports a diverse, respectful, and inclusive workplace.

• Manages an active caseload of clients applying for and receiving rental assistance benefits and other specialty programs. Determines participant program eligibility for occupancy, reviews eligibility and rent calculations.
• Conducts initial and on-going Housing Quality Standards (HQS) inspections to determine compliance with program rules. Communicates results to tenants and property owners.
• Prepares housing assistance payment contracts to coordinate payments between the Housing and Redevelopment Authority (HRA) and property owners.
• Explains housing programs and regulations and answers questions. Researches issues and assists with resolving problems with payments, clients, and files.
• Maintains client files and ensures documentation is complete and correct.
• Performs other duties as assigned.

• Knowledge of state and federal housing programs, including eligibility requirements.
• Knowledge of laws and regulations for property owner and tenant relations.
• Knowledge of community resources.
• Skill in providing customer service.
• Skill in the use of computers and technology.
• Skill in de-escalation techniques.
• Ability to implement safety awareness strategies.
• Ability to recommend solutions to problems.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain accurate and systematic records.
• Ability to work with diverse populations.
• Ability to establish and maintain effective working relationships with others.
• Ability to organize and prioritize tasks.

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Physical Demands and Work Environment: In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:

• Function: 24% or Less, 25% - 49%, 50%-74%, 75% or more
• Office environment: X
• Outdoors environment: X
• In vehicle: X
• Exposure to weather: X
• Sitting: X
• Standing, walking, reaching, crouching, kneeling, stooping: X
• Repetitive hand movements, typing/data entry: X
• Talking: X
• Close vision: X
• Depth perception, field of vision: X
• Sedentary (exert up to 10 pounds of force): X
• Light effort (exert up to 20 pounds of force): X

An Equal Opportunity Employer