Event + Registration Manager, Technology & Digital Platforms

Type A Events Event + Registration Manager, Technology & Digital Platforms

We need someone who gets excited about making complex event technology look effortless. You'll own the entire tech ecosystem for our high‑stakes programs – from registration platforms to mobile apps, virtual streaming to onsite badging. This isn't about clicking buttons in Cvent; it's about architecting solutions that power business‑altering experiences for demanding tech companies. You'll work fast, think strategically, and potentially lead other tech specialists.

If you're the person who actually reads API documentation for fun, we should talk.

• Scope, implement, and operate all event technology across in‑person, virtual, and hybrid programs
• Build and manage registration platforms (Swoogo, Rain Focus, Cvent) from initial architecture through post‑event analytics
• Own the attendee data lifecycle: database management, list segmentation, data hygiene, and year‑over‑year analytics that actually mean something
• Drive client communications through the tech stack (invitations, confirmations, surveys) in partnership with account teams
• Integrate event platforms with CRM/marketing systems (Salesforce, Marketo, Hub Spot) – making data flow seamlessly
• Partner with AV/production vendors to align registration, apps, streaming, and audience engagement tools with technical production plans
• Negotiate contracts and scope SOWs with technology vendors – you'll manage both relationships and budgets
• Create SOPs and runbooks that actually get used – documentation that helps our team scale without sacrificing quality
• Lead onsite execution: configure check‑in flows, oversee registration operations, troubleshoot in real‑time when things inevitably get interesting
• Generate post‑event dashboards and insights that make clients look brilliant to their leadership
• Stay ahead of emerging tech (AI tools, engagement platforms, whatever's next) and bring innovations that enhance ROI
• Potentially manage other event technology specialists as we grow

• 4+ years managing event technology in agency, corporate, or tech provider environments
• Deep expertise in enterprise platforms (Swoogo, Rain Focus, Cvent, Bizzabo, Stova) – you've built, broken, and fixed them all
• Technical fluency across event production – you understand AV signal flow, streaming setups, and how everything connects
• Advanced Excel/Sheets skills (pivot tables, v‑lookups, data manipulation that would make a data analyst jealous)
• Experience integrating platforms with CRMs and marketing automation tools
• Preferred: HTML/CSS knowledge and comfort working with developers on customizations
• Strong vendor management and negotiation skills – you protect budgets and timelines
• Ability to translate between technical complexity and human language for clients
• Proven ability to manage multiple programs simultaneously without dropping details
• Most importantly: ability to work independently with minimal oversight (we don't have time for hand‑holding)
• Flexibility for travel (20%) and non‑traditional hours during event periods

This isn't a traditional event tech role where you follow someone else's plan. You'll have real ownership, real impact, and real responsibility. We're a boutique agency where every person matters and there's nowhere to hide mediocre work. Our clients are aggressive‑growth startups and enterprises who expect excellence. If that sounds intimidating rather than exciting, this isn't the role for you.

• Full‑time position
• Paid time‑off
• Opportunities for growth and development (including potential team leadership)
• Flexibility in work schedules
• Work with cutting‑edge technology and innovative clients

This role requires on‑site travel and support for events (approximately 20% travel)

Type A Events celebrates diversity and welcomes applicants from all backgrounds and experiences.