Continuing Education Registration and Records Clerk

Continuing Education Registration and Records Clerk

Job Title:

Continuing Education Registration and Records Clerk

Location:

Washington, NC

Employment Type:

Full Time

Salary: $31,320 - $33,500 (based on the College’s salary plan and commensurate with relevant education and work experience.)

• Meet, greet, and put visitors of the Division of Continuing Education and the College at ease by answering questions and responding to any questions regarding services.
• Maintain a neat and tidy foyer and registration area within BCCC Building 8.
• Receive all incoming calls to the Division of Continuing Education, answer questions, forward calls, or take messages as necessary.
• Act as cashier for class registrations and course fees; verify cash at the beginning and end of each shift, complete cash reports, and prepare bank deposits at the end of shift.
• Open BCCC Building 8 daily by checking all classrooms and meeting rooms to ensure technology and equipment is in working order and that rooms are clean and organized; report any problems to the appropriate employees (IT, maintenance, custodial, etc.).
• Maintain schedules and calendars for room usage in Building 8 and other areas of Continuing Education and for Continuing Education vehicles.
• Process all mileage logs and fuel receipts for Continuing Education vehicles.
• Process registration for Continuing Education courses, requests for transcripts, and completion certifications.
• Provide clerical support functions for including making copies, running reports, faxing, and mail distribution.
• Maintain student, instructor, and staff confidentiality; consistently monitor work area to ensure instructor and student data is being protected according to Family Education Rights and Privacy Act (FERPA) regulations; participate in annual FERPA training.
• Serve as the BCCC Campus Security Authority representing the Division of Continuing Education with the BCCC Police Department and act as that point of contact.
• Assist Registration and Records department with internal reports, data management, and course audits as needed.
• Multi-task, prioritize, and manage time effectively, adapting and responding to changing work situations and environments in a positive manner.
• Identify and improve upon internal work‑flow procedures in an effort to provide improved customer service to Continuing Education customers, both internal and external.
• Serve on college committees as requested.
• Participate in professional development activities designed to enhance job skills and knowledge, as agreed upon by the employee and supervisor.
• Interact with students, the public, the community, and co‑workers in a cooperative, courteous and professional manner.
• Comply with the College’s policies and procedures.
• Perform related duties and responsibilities, as assigned by supervisor.

• Completion of an Associate degree or substantially equivalent advanced diploma in a related field from a regionally accredited institution.
• One year of clerical experience.
• Intermediate experience with Microsoft Office Word, Outlook, and Excel.
• Prior experience working in a Community College setting, preferably in Continuing Education (Preferred).
• 2+ years of clerical experience (Preferred).
• National Career Readiness Certification (NCRC) (Preferred).

FLSA Classification:
Non-Exempt

Estimated hours per week: 39 hours per week