Administrative Support Clerk

Administrative Support Clerk

The Administrative Support Clerk provides comprehensive front-office and administrative support to ensure smooth daily operations. This role manages office supplies, front desk interactions, meeting coordination, and a variety of clerical tasks while supporting the sales team and acting as a brand ambassador within the organization. The position is ideal for someone with strong organizational skills, excellent customer service abilities, and 3–5 years of administrative experience who enjoys a fast-paced, varied workload.

Responsibilities

• Order office supplies and ensure they are consistently organized and fully stocked.
• Greet and assist front-area visitors, including vendors, interviewees, and other guests, providing a welcoming and professional experience.
• Answer and direct incoming phone calls in a courteous and efficient manner.
• Collect, sort, and deliver mail throughout the office in a timely fashion.
• Order and coordinate lunches for visitors, corporate guests, and employees as needed.
• Coordinate meetings and reserve appropriate meeting rooms, ensuring all logistics are in place.
• Organize, stock, and prepare meeting rooms with necessary materials and supplies before scheduled events.
• Perform scanning tasks and manage digital filing as required.
• Print and assemble owners' manuals for products, parts, and related materials.
• Handle donations, including organizing and processing contributions according to company guidelines.
• Update and create internal screens or displays to share information and announcements.
• Create and display flyers and signage to support internal communications and engagement initiatives.
• Act as a brand ambassador by supporting engagement activities and promoting a positive company image.
• Assist with service seminars, including coordinating logistics and participating in occasional offsite travel.
• Distribute updated phone lists to ensure staff have current contact information.
• Maintain the daily absentee list and communicate updates as needed.
• Manage the apparel store, including processing orders and coordinating inventory.
• Assist with reporting and data entry tasks as needed to support various departments.
• Work closely with the sales group to provide administrative and documentation support.

Essential Skills

• 3–5 years of experience in administrative roles such as office administration, daycare management, HR coordination, or similar positions.
• Proficient in Microsoft Office Suite, including Teams, Word, PowerPoint, and Publisher.
• Intermediate knowledge of Excel, with the ability to perform tasks such as pivot tables.
• Proficiency with PDF applications for viewing, editing, and managing documents.
• Strong organizational skills with the ability to keep multiple tasks and priorities in order.
• Ability to work independently, take initiative, and follow through on assignments with minimal supervision.
• Solid administrative support skills, including data entry, customer service, and general office administration.
• Comfort working closely with a small sales group and supporting their documentation needs.

Additional Skills & Qualifications

• Education requirements are open, allowing candidates from a variety of educational backgrounds.
• Experience creating owners' manuals or similar documentation for products and parts is beneficial.
• Background in roles involving customer-facing responsibilities and office coordination is a plus.
• Strong communication skills and a professional demeanor when interacting with visitors and internal staff.
• Ability to adapt to changing priorities and support different departments as opportunities arise.

Work Environment

This role is based in the front office, serving as a key point of contact for visitors and staff. The Administrative Support Clerk works…