Inbound​/Outbound Manager

Oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues.

• Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
• Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification.
• Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.
• Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
• Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
• Leads inbound or outbound team in goals and measurement development and implementation.
• Reviews the strategic goals of the inbound or outbound area and sets performance goals.
• Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions.
• Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
• Communicates with company carrier regarding store loads and backhauls.

• Strong analytical and math skills; strong attention to detail.
• Good (Strong) oral and written communication skills.
• Understanding of human resource practices and OSHA and FDA regulations.
• Proficiency in Excel and Word; experienced with general software applications.
• Familiarity with Warehouse Management System functionality.
• Planning and forecasting skills.
• Team problem-solving skills.

• Five years minimum experience in distribution, logistics and management.
• Experience in warehouse management systems and RTS applications preferred.
• Experience in automated retail distribution center preferred.
• College degree in business.

• Must be able to physically move throughout the distribution center to monitor the flow of merchandise.

This job description represents an overview of the responsibilities for the above referenced position and is not intended to represent a comprehensive list of responsibilities. Employees should perform all duties as assigned by his/ her supervisor.