Associate Logistics Manager

Overview

The Associate Logistics Manager is responsible and has operational oversight for the day-to-day transportation operations under the direction of the Dedicated Logistics Manager, which includes driver management, load planning, and customer service functions to ensure customer satisfaction. The operational functions include revenue generation (headhaul / backhaul), invoicing/billing, safety, equipment maintenance monitoring and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators (KPI’s) established by the Dedicated Logistics Manager, Operations Manager and the Customer.

• Assign drivers to loads by optimizing load information (origination, destination, type of freight, number of miles, stops, directions, etc.) with driver needs and availability.
• Use the AS400 computer system, Qualcomm satellite, face‑to‑face communication and telecommunication to manage assignments.
• Focus on driver training and retention by building and maintaining driver relationships, understanding and meeting driver needs such as home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc.
• Ensure account profitability and growth.
• Monitor driver load assignments to meet customer service expectations.
• Monitor driver safety needs, pre‑trip inspections and CSA scores to ensure safe, legal and on‑time delivery of freight.
• Demonstrate a commitment to safety and enforce compliance with Federal, State and Organizational rules and regulations with support of the corporate safety department.
• Interface with various departments such as billing, vans, customer service, risk, safety, payroll and fuel.
• Make safety‑conscious decisions while maintaining compliance with all policies and procedures.
• Understand and adhere to customer dynamics, service expectations, goals and initiatives, establishing positive relationships with drivers, associates, and customers, monitoring performance metrics, participating in customer meetings, and coordinating maintenance of assets and equipment.
• Perform other related duties as assigned by supervisory personnel.

This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.