Branch Host - Hammanskraal

Who are we?

Sanlam Developing Markets (SDM) is a wholly‑owned subsidiary of Sanlam Life Limited that provides a range of simple and affordable financial solutions to clients, including funeral insurance, savings for education, life cover and personal accident plans. SDM falls under the Sanlam Group Governance Policy and is managed by the SA Retail Mass cluster, part of the Sanlam Life and Savings cluster, focusing on retail products and group schemes.

• Contribute to an optimal client experience in SRM Branches through speedy reception and referrals of clients and support the Branch Manager with administrative duties.
• Manage branch reception and client support.
• Conduct general branch administration.

• Client service principles.
• Knowledge of the insurance landscape and/or products is advantageous.
• Knowledge of office management systems.

• Matric.
• 1–2 years’ experience in an office coordination, clerical or administrative capacity.
• Experience with in insurance branches is an advantage.
• Client‑facing experience in a service environment is advantageous.

• Proficient in Microsoft Office (especially Outlook).
• Strong verbal and written communication skills.
• Strong customer service orientation.
• Conflict‑management skills are advantageous when dealing with difficult clients.
• Typing skills essential.
• Organising skills.
• Adaptable and open to learning.

• Competitive salary and performance‑based incentives.
• Comprehensive benefits package.
• Opportunities for career advancement within a growing organization.
• A supportive and collaborative work environment.
• Ongoing training and development programs.

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and achieving great things. We pride ourselves on helping employees realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, and MiWay – the group provides many opportunities for growth and development.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment drives us to create a diverse, inclusive and equitable workplace. The Group’s Employment Equity plan and targets will be considered as part of the selection process.