IT Support Specialist - On Site

IT Support Specialist – On Site Full‑time

Join to apply for the IT Support Specialist – On Site Full‑time role at Bloomfield Township.

Assists with the daily administration of a network/server and communications environment. Assists in cabling and equipment installations and repairs. Provides user and device support. Performs routine technology updates, troubleshooting and maintenance tasks.

• Assists in administering and maintaining servers, backups, active directories, Exchange mail, firewalls, and other hardware and software solutions as directed.
• Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio‑visual systems, cabling and equipment.
• Assists in implementing and maintaining network, software, and end‑user security plans.
• Performs backup and recovery procedures.
• Researches project requirements, cost estimates, and assists in procurement, installation, maintenance and upgrades for a wide variety of network, hardware and software solutions.
• Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras and other equipment.
• Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation.
• Installs, administers and maintains building security hardware and software including security cameras, door access, alarm and intrusion detection systems.
• Programs and operates proximity card database and card printer.
• Provides technical and user support and training for computer, phone, audio‑visual and other systems and equipment across all departments.
• Maintains and repairs the wireless transfer system for uploading car videos to the server.
• Collaborates with police records to export and redact videos.
• Provides technical and operational support for election activities as needed.
• Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on‑call operations.
• Actively seeks, identifies and participates in educational and cross‑training opportunities.
• Researches, evaluates and makes recommendations on industry related trends, best practices and products.
• Performs other duties as required.

Education and experience

• Associate’s Degree from an accredited college or trade school with coursework in Information Technology, Computer Science or related studies.
• 1 to 3 years’ experience.
• Any equivalent combination of training, education and experience that provides the required skills, knowledge and abilities.

• Valid driver’s license.

• Pre‑employment psychological evaluation.
• Pre‑employment background investigation.

None.

• Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc.
• Networking concepts, hardware, software, security and cabling.
• Telecom service providers, hardware and systems.
• Building security systems and hardware.
• Audio‑visual equipment and systems.
• Vehicle tracking GPS systems and hardware.
• Industry related trends, best practices and products.
• Alarm notification systems and call recording systems.
• Modern office procedures, methods and computer equipment.
• Industry related safety precautions.
• Relevant Bloomfield Township policies and procedures.

• Use of relevant computer systems and software.

• Perform sensitive and complex tasks while under time pressure.
• Perform and complete multiple duties concurrently and in a timely manner.
• Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems.
• Est…