Retail Professional
Listed on 2026-03-12
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Retail
Customer Service Rep
We are looking for energetic, customer focused Retail Professionals. Experience the locally owned difference. We believe that happy people give amazing customer service and that treating people fairly and compassionately makes happy employees. We are neighbors serving neighbors!
The Best Parts of Working for your locally owned Ace:- We’ve got the goods and keep up on the latest, greatest on trend products – you get a best in class employee discount.
- We are way more than a Hardware Store - We have signature departments such as Grilling, Coolers, Home Decor, Gift, and Custom Engraving - that pull customers in from all over the area.
- Fun and family matters – we offer flexible scheduling.
- Fantastic Co-Workers - enjoy working with people that smile because they like their job!
Results and Relationships. What you can expect:
You need the money to pay your bills, but if working there (the relationship) stinks, you won't stick around. A great relationship starts with being treated like a professional.
Working here means:- Your ideas matter. We are a family-run business in the best sense of the word. That means getting your great idea to the top is very easy. Some of the best changes have been associate's ideas. You will never hear “we have to check with corporate”
- Professional customer base. Because we are professionals, they treat us with the same respect and dignity that they expect at their job.
- Dealing with customers having a bad day is not your responsibility. It is ours—your job is to be polite and call a manager. We have your back.
- We put square pegs in square holes. Everyone has a talent or area where they excel. We love to find what people enjoy and let them do that.
- We don't assign busy work. We expect you to take ownership of solving the problems that you see.
- Smart, professional, and caring Managers.
- Training, both hands on and online.
- Advancement opportunities.
We are here to have fun and serve our neighbors - it's as simple as that.
Compensation Package:That sounds like a great culture… but, I cannot pay my bills with unicorns and rainbows. We agree, which is why we have:
- Competitive Pay Range
- PTO for all employees
- Quarterly Bonus Plan
- Blue Care Network Health Insurance
- Dental & Vision Insurance
* Benefits vary for full time & part time associates
What We Expect:A professional with a sense of humor who wants to work with other professionals.
Our values are:- Be Helpful
- Be Reliable
- Be Professional
- Be Positive
- Take Ownership
- Be Responsible
We want people who live and breathe those values. Someone who knows that doing a little extra work upfront means that everyone has less work in the end. A professional who cares more about the customer's problem than the customer does.
Hardware knowledge/experience is fantastic; it is not why we hire people.
We hire people that we would want to have lunch with for the next five years. Our philosophy is we can teach you about hardware; we cannot teach you how to be friendly, personable, and professional.
Areas / DepartmentsWe are always looking for people with a passion in these areas:
Grilling / Outdoor Living
Lawn and Garden
Paint
Housewares / Gift / Engraving
Tools / Hardware / Nuts and bolts
Plumbing / Electrical
Point of Sale / Cashiers / Customer Service
Receiving
Be a part of our story...
Like most people, we love a great story. And we’re fortunate to live a story that our community has helped us write every day!
It all started in Clarkston in 2016, and in 2022, we expanded to Commerce. Now, we’re proud to announce the opening of the Walnut Lake store in December 2025! The story continues to grow, and we couldn't be more excited for what’s ahead.
Welcome to Ace Hardware of Clarkston, Ace Hardware of Commerce, and now Ace Hardware of Walnut Lake! We are the area's only locally owned and operated Ace Hardware, and we are neighbors serving neighbors.
The Clarkston location has a rich history—it originally opened as Damman Hardware in the early 90s, then became Ace Hardware about 10 years later. Like all stories, there are chapters of change, and in early 2016, the previous owners decided to close the store. As local residents with a passion for hardware, we saw an opportunity to bring the store…
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