PartTime Executive Operations Assistant

We are a multi‑award‑winning local business operating two home‑services franchises — Kitchen Tune‑Up and Bath Tune‑Up of Bloomfield, NJ — along with a fast‑growing eCommerce brand. We have earned four national HFC awards in 2026, Suburban Essex Bronze Winner 2025, and maintain 4.9/5 reviews across all platforms.

• Own and protect the founder's calendar; schedule, confirm, and reschedule meetings.
• Triage email inboxes daily; draft replies; surface what needs attention.
• Prep meeting agendas and capture notes; chase action items to close.
• Manage personal admin overflow (travel, vehicle, document renewals).

• Cancelled appointment recovery — call cancelled and no‑show consultations to reschedule (we currently have a major gap here and need someone who closes it).
• Appointment confirmations — day‑before calls to confirm consultations and reduce no‑shows.
• Proposal follow‑up — call open proposals to answer questions and move them to close.
• Vendor and supplier coordination — schedule deliveries, confirm payments, request COIs.
• Past customer outreach — review requests, referral asks, repeat‑business calls.

• Coordinate vendor payments through  (you prep, founder approves).
• Help run payroll cycles through Gusto.
• Keep CRM systems clean — Service Minder and Go High Level  (proposals, invoices, contact records).
• Help plan and execute showroom events (design open houses, vendor partner events).
• Coordinate with our in‑house crew.

• Respond to Amazon Seller Central customer messages (