Mailroom and Office Services Specialist

Mailroom and Office Services Specialist
Bloomfield, CT (onsite)
5+Month Contract

On-Site Services Specialist position for a contract from September 8, 2026 through January 31, 2027. This role will primarily support mail processing, including physical mail sorting and scanning into a delivery system. The position also supports document imaging, copying, shipping and receiving, office services, and related site support activities. Extensive standing may be required, and the ability to lift up to 50 pounds is required.

• Sort, process, scan, and distribute incoming and outgoing mail and faxes.
• Operate high-volume duplicating, copying, document imaging, and mail management equipment.
• Operate document image handling software and access document management systems using established protocols.
• Use MS Office, email, fax machines, postage meters, calculators, and other office equipment.
• Open, save, and transfer PC files according to established procedures.
• Generate digital reports for printing, imaging, and mail systems.
• Inspect convenience copiers, check quality, clear paper jams, and report equipment issues to technicians.
• Maintain service logs, meter readings, inventory records, billing logs, and management reports.
• Distribute office supplies, mail, fax transmissions, and completed jobs to designated locations.
• Calculate charges for completed jobs and maintain related records.
• Respond to customer questions regarding job status and feasibility and coordinate service calls.
• Perform filing, document purging, and archiving as required.
• Ship and receive materials and supplies.
• Deliver completed jobs to designated customer locations and travel between customer buildings when required.
• Maintain copier and work areas in a neat and properly stocked condition.
• Perform binding, finishing, QC, final checks, and other document production tasks as assigned.
• Operate shrink-wrap machines, paper cutters, hole drills, bindery equipment, joggers, tape machines, stackers, electric staplers, and scales.
• Perform meeting room and conference room setup and building occupant moves as assigned.
• Perform re-lamping, light maintenance, occasional cleaning, and other building support duties as required.
• May provide reception, call center, file services, housekeeping, and related site support functions as assigned.
• May respond to off-hour emergencies and work periodic overtime, including nights and weekends.
• Perform other duties as assigned.

• High school diploma, GED, or equivalent experience.
• Typically 1 2 years of experience in a related field; copy-related experience preferred.
• Excellent customer service skills.
• Good PC, organizational, mathematical, and filing skills.
• Ability to prioritize work and follow established procedures.
• Ability to operate office machines, copier equipment, document imaging systems, mail equipment, and technical equipment.
• Ability to interpret, comprehend, and apply complex material, data, and instructions.
• Ability to prepare, provide, and communicate varied information.
• Ability to stand, walk, bend, reach, stretch, climb, and perform similar physical activities for extended periods.
• Ability to lift or move items weighing up to 50 55 pounds and push or pull equipment on wheels that may weigh up to 700 pounds when required for repairs.
• Moderate dexterity with regular use of calculators, keyboards, hand tools, and eye-hand coordination.
• Walking between buildings may be required.
• Valid driver's license and minimum auto insurance coverage may be required depending on assignment.
• Business casual dress code; no jeans or T-shirts.
• No COVID requirements.