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Customer Service Rep -FMLA
Job in
Bloomfield, Hartford County, Connecticut, 06002, USA
Listed on 2026-07-01
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Review and adjudicate leave and/or accommodation requests in compliance with federal, state, and company policies;
Establish eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders;
Maintain active oversight of leave claims from initiation to closure following policies and procedures;
Provide exceptional customer service while maintaining confidentiality and regulatory compliance;
Meet and exceed Key Performance Indicators and productivity metrics
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