Region Relationship Banker

Role Overview

This role functions as an individual producer to assist the team in achieving sales, service, and operation goals for the Region Banking Centers, based on Webster's Strategic Guidelines. The position supports multiple banking centers within the region and processes all customer‑related financial transactions in accordance with rules, regulations, and guidelines of the Bank.

• Respond to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluate the needs of clients and offer appropriate financial products and services through needs‑based conversations, to build and deepen relationships.
• Perform routine teller transactions such as deposits, withdrawals, check cashing, loan payments and other transactions as needed.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Region Banking Centers’ growth and profitability objectives.
• Achieve or exceed both individual and team goals in sales, service and operations.
• Maintain compliance with Federal and State regulations as well as bank policies and procedures.
• Meet or exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues, offering coaching support to fellow bankers.
• Act as a role model and help onboard new bankers.
• Adapt to business needs with scheduling and supporting banking centers within a region.
• Build strong relationships with the banking center teams they support, and collaborative partnerships with business lines.

• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
• Ability to travel to various banking centers within the region.

• Education:
  
  High School Diploma or General Education Degree (GED) required. Associate’s Degree (AA) or Bachelor’s degree preferred.
• Experience:
  
  3–4 years customer sales/service experience with 1–2 years supervisory experience. 0–2 years of cash handling and customer service experience required. Needs‑based sales experience and banking experience preferred.

Estimated salary range for this position is $21.50 to $26.00 USD per hour. Actual salary may vary up or down depending on job‑related factors, which may include knowledge, skills, experience, and location. This position is eligible for incentive compensation.

Webster Financial Corporation and its subsidiaries (“Webster”) are equal‑opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.