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Senior Director, Medical Call Center Ops
Job in
Bloomfield, Hartford County, Connecticut, 06002, USA
Listed on 2026-07-17
Listing for:
Cigna Health and Life Insurance Company
Full Time
position Listed on 2026-07-17
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
The Cigna Group is seeking a Senior Director, Head of Medical Call Centers to guide the U.S. Employer Medical Customer Service organization.
This role drives strategy, performance, and a broad transformation program impacting 1,300+ teammates and 16M customers, with multi-channel operations and regulatory oversight. Responsibilities include enterprise leadership, budget stewardship of $60M, and partnerships with technology, product, and compliance to deliver world-class customer experiences at
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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