Yard Coordinator

Job Summary

Position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction and works in a dynamic environment focused on continuous measurable improvement for the customer.

• Serves as a Lead Dispatcher to help guide/answer any questions throughout the course of the shift
• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
• Backfills for dispatchers when needed
• Responsible for ensuring any and all necessary forms used for the day‑to‑day operations are filled out completely and accurately
• Provides training for all new hires and/or any additional training needed for current staff
• Monitors and advises management if functional, productivity goals and objectives are not being met
• Performs other duties as assigned

• Excellent oral and written communication and follow‑up skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self‑driven to excel in a fast‑paced environment
• Capable of multi‑tasking, highly organized with strong time‑management skills
• Detail oriented with excellent follow‑up practices
• Knowledge in transportation environment (i.e., shipping, receiving, inventory management, distribution or dispatch) – advanced preferred
• Knowledge of warehouse and/or software applications, routing and dispatch software systems – advanced preferred
• Proficiency in Microsoft Office – intermediate preferred

• H.S. diploma/GED required
• High School Diploma or equivalent
• Two (2) years or more experience with DOT and driver routing, with a minimum of 2 years experience in logistics and/or transportation – preferred
• Knowledge in transportation environment (shipping, receiving, inventory management, distribution or dispatch) – advanced preferred
• Knowledge of warehouse and/or software applications, routing and dispatch software systems – advanced preferred
• Proficiency in Microsoft Office – intermediate preferred

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other characteristics, or status as a qualified individual with disability.