Operations & Office Manager – Home Care

Operations & Office Manager – Home Care

Location:

Bloomfield, NJ

Schedule:

In-Office | 32–40 Hours Per Week

Pay: $25–$30 per hour, based on experience

SYNERGY Home Care is seeking an experienced home-care professional who is ready to take the next step into management and help lead the day-to-day operations of a growing home-care agency.

This is an excellent opportunity for a strong Home Care Coordinator, Scheduler, HR/Staffing Professional, Assistant Manager, or similar professional who understands home care and is ready for greater responsibility, ownership, and leadership.

• Oversee day-to-day office operations

• Coordinate caregiver staffing and scheduling

• Manage call-outs, open shifts, and coverage issues

• Support caregiver recruitment, interviewing, hiring, and onboarding

• Oversee HR administration, employee files, credentials, and compliance follow-up

• Support new-client onboarding and ongoing client service

• Respond to and resolve caregiver and client concerns

• Ensure calls, emails, and other communications are handled promptly

• Provide direction and accountability to staffing and administrative team members

• Track operational priorities and ensure follow-through

• Maintain accurate documentation

• Identify operational gaps and recommend solutions

• Support leadership with process improvement, service quality, and agency growth

• Prior home-care agency experience is REQUIRED

• 2+ years of experience in home care operations, staffing, scheduling, HR, client care, or a related role preferred

• Leadership experience is helpful but not required; strong home-care professionals ready to step into management are encouraged to apply

• Strong understanding of caregiver scheduling, call-outs, coverage, and day-to-day home-care operations

• Experience with caregiver recruitment, onboarding, and employee documentation

• Strong judgment and problem-solving skills

• Excellent written and verbal communication

• Highly organized with strong attention to detail

• Able to prioritize competing needs and follow issues through to resolution

• Comfortable taking ownership and holding others accountable

• Proficiency with Microsoft 365

• Experience with home-care scheduling, ATS, CRM, or similar systems preferred

• Associate's or Bachelor's degree preferred, or equivalent relevant experience

• English required;
Spanish bilingual skills are a plus

We are looking for someone who takes ownership rather than waiting for direction, sees problems and works toward solutions, understands the urgency of home care, communicates clearly, follows through consistently, and wants to grow into a strong operational leader.

This position is particularly well suited for a high-performing home-care professional who is ready for their first formal management opportunity.

• $25–$30 per hour, based on experience

• Higher compensation may be considered for an exceptional candidate with significant home-care management experience

• 32–40 hours per week

• Performance-based bonus opportunities

• Paid Time Off (PTO)

• Paid Sick Leave

• Healthcare benefits eligibility

• Professional development and ongoing training

• Career advancement opportunities

At SYNERGY Home Care, we believe great care starts with great people.

You'll join a growing home-care organization dedicated to helping older adults, families, veterans, and individuals remain safe and independent at home.

This role provides hands-on experience across operations, staffing, HR, client service, and team management, with the opportunity to grow into greater leadership responsibility as the organization grows.

Apply directly or email your resume to:

cliftonsecauc

Subject:
Operations & Office Manager – Bloomfield