US_East | PMO Lead_L Job Bloomfield area,New Jersey USA,IT/Tech

Position: US_East | PMO Lead_L2
Change Control Lead (Video Streaming Technologies)
Philadelphia, PA

Job Description
Technical Skills

Strong domain knowledge in video technologies, set-top box platforms, and streaming ecosystems
Good understanding of networking and Wi-Fi technologies impacting video delivery
Solid understanding of software architecture, system integration, and dependencies across components
Proficiency in Linux environments and familiarity with C/C++ based systems
Experience with monitoring and data analysis tools such as Elastic, Splunk, Datadog, or similar
Strong analytical and problem-solving skills with ability to assess risk and impact of changes
Familiarity with SDLC, version control systems, and Agile methodologies
Experience with release management, change control processes, and production support
Excellent communication and stakeholder management skills across cross-functional teams

Leadership & Behavioral Skills

Strong decision-making skills, especially under ambiguity and time constraints
Ability to lead change control forums and drive consensus across diverse stakeholders
Proven ability to prioritize competing demands and manage risk effectively
Capability to lead teams, delegate responsibilities, and ensure timely delivery of outcomes
Proactive mindset with focus on continuous improvement and operational excellence

Key Responsibilities:

Govern, evaluate, and drive all software and configuration changes impacting video/set-top box platforms to ensure stability, quality, and minimal customer impact
Lead the change review and approval process by assessing risk, impact, and readiness of proposed changes across video systems, middleware, firmware, and network components
Evaluate field issues, proposed fixes, and enhancements to ensure only well-vetted and high-quality changes are promoted to production
Collaborate with triage, development, QA, release management, and operations teams to align on priorities, root cause insights, and deployment strategies
Drive decision-making during Change Control Boards (CCB), balancing urgency, risk, and business impact while providing clear recommendations
Analyze business intelligence, telemetry, and field metrics (e.g., crash rates, playback failures, network performance) to proactively identify risks and prevent regressions
Ensure proper change documentation, traceability, rollback strategies, and compliance with release governance processes
Lead incident reviews related to change failures and drive continuous improvement in change management practices
Operate in a fast-paced environment coordinating across multiple teams to ensure timely and high-quality releases
Mentor and guide team members and improve capabilities through training and structured processes
Stay current with evolving tools, technologies, and best practices in video platforms, cloud services, monitoring systems, and Dev Ops methodologies

Mandatory

Skills:

Change Control
Networking and Wi-Fi Technologies
Video Technologies
Set-Top Box Platforms
Streaming Ecosystems

"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran”