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US_East | Infrastructure Analyst_L

Job in Bloomfield, Essex County, New Jersey, 07003, USA
Listing for: Apolis
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, IT Infrastructure, Systems Engineer
Job Description & How to Apply Below
Position: US_East | Infrastructure Analyst_L3
Role:
Storage SME
Rate: ***/hour all inclusive

Location:

USA remote

1 Position

JD
Position Summary
This position is responsible for advanced administration and support of enterprise storage. This role focuses on Net App storage environments (FAS, ONTAP), multi-vendor storage platforms, and cross-platform system administration. The consultant ensures high availability, performance optimization, and operational excellence, while supporting ITIL-based service management processes.

Key Responsibilities
Storage & Infrastructure Management
Administer and support Net App FAS systems and Net App ONTAP environments
Provide advanced support for NAS and SAN architectures, including provisioning, zoning, and performance optimization
Manage EMC storage platforms and interoperable storage environments
Perform capacity planning, replication, backup integration, and disaster recovery setup
Use Net App Active IQ Unified Manager (AIQUM) for proactive monitoring, performance analysis, alerting, and reporting
Troubleshoot complex storage issues and implement performance tuning improvements
Identity & Authentication
Configure and support authentication protocols including:
Kerberos
LDAP
Integrate infrastructure systems with directory services and access control frameworks
IT Service Management (ITSM)
Support ITIL processes including:
Incident Management – timely diagnosis and resolution of infrastructure incidents
Problem Management – root cause analysis and implementation of permanent fixes
Utilize Service Now ITSM for ticket tracking, workflow automation, and reporting
Maintain comprehensive documentation for incidents, changes, and system configurations

Required Qualifications
Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
5-7 years of experience in infrastructure and storage
Strong hands-on experience with:
Net App ONTAP and Net App FAS
Net App Active IQ Unified Manager (AIQUM) monitoring and analytics
SAN/NAS storage environments
Windows Server and Linux (Red Hat) administration
Experience supporting EMC storage systems
Proficiency with Microsoft Power Shell scripting

Preferred Qualifications
Familiarity with Service Now ITSM platform and ITIL processes
Knowledge of enterprise authentication protocols (Kerberos, LDAP)
Relevant certifications (preferred):
Net App Certified Professional (NCDA/NCIE)
Microsoft Certified
Red Hat Certified Engineer (RHCE)
Key Skills
Advanced troubleshooting and root cause analysis
Strong knowledge of storage performance and monitoring tools (AIQUM)
Ability to manage complex, multi-platform environments
Strong communication and documentation skills
Ability to work in high-availability, mission-critical environments
Work Environment
Enterprise IT infrastructure environment (remote)
Participation in on-call rotation for critical infrastructure support
Success Metrics
Storage and system uptime and performance
Reduction of recurring issues through effective problem management
Efficient capacity and performance optimization using AIQUM insights
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