Global Complaints Investigations Lead – Customer Service
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Service Rep, Emergency Crisis Mgmt / Disaster Relief
Bio Fire Diagnostics is seeking a Complaints Investigator to lead end-to-end investigations for Culture Media and Accellix products. This hybrid role requires onsite presence in Lombard, IL 2–3 days per week, with remote capabilities as needed.
You will own investigations, drive cross-functional alignment, and deliver actionable improvements for customer satisfaction. Ideal candidates bring 5+ years in complaint investigations within pharma/biotech environments or 9+ years with a related HS
This posting is for the Global Complaints Investigations Lead – Customer Service role at Bio Fire Diagnostics, based in Bloomingdale, IL, United States.
The Global Complaints Investigations Lead – Customer Service role at Bio Fire Diagnostics is now open for applications in Bloomingdale, IL, United States.
Join us at Bio Fire Diagnostics as our next Global Complaints Investigations Lead – Customer Service in Bloomingdale, IL, United States.
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