Associate Director, IT Site Operations and ERP Delivery

Objective

The Associate Director, IT Site Operations & ERP Delivery is a strategic, execution-oriented technology leader focused on enterprise process excellence, delivery governance, and ERP program leadership across Operations, Supply Chain, Finance/Accounting, Procurement, HR, and corporate functions. The role serves as the IT Site Leader for the Chicago manufacturing facility, accountable for local technology operations and readiness to support commercialization and Phase 3 activities.

This position owns enterprise systems and delivery processes that enable corporate, manufacturing, and operational readiness and does not intersect with or support R&D-specific laboratory or scientific informatics systems.


**** This is an onsite position in Bloomingdale, Illinois and will only consider candidates eligible to work in the US without sponsorship ****Essential Functions
Strategic Enterprise Leadership & Chicago Site Ownership:

• Act as IT Site Operations Leader (Chicago) overseeing local infrastructure, and manufacturing/warehouse floor technology, ensuring uptime, resilience, and support readiness for commercial operations.
• Build and execute site IT plans aligned to commercialization milestones (throughput, distribution, customer service), cyber and physical security, and audit readiness.
• Serve as primary IT partner for Chicago Operations, Supply Chain, Finance/Accounting, Procurement, HR, Facilities, and EHS; align priorities, budgets, and outcomes.

Enterprise Process Governance, PMO & SDLC:

• Establish and mature SDLC/IT delivery governance (stage gates, change control, release management, risk/issue management) across enterprise systems.
• Standardize process documentation, SOPs, templates, and operating metrics; publish delivery KPIs and dashboards for portfolio/program health and operational effectiveness.
• Drive audit-ready controls across IT delivery (SOX/ITGC, 21 CFR Part 11 where applicable), partnering with Finance, Internal Audit, and Quality.

ERP Program Leadership

• Co-lead the ERP related projects and executive recommendation; align on deployment phasing and the future-state enterprise architecture.
• Lead ERP integration activities (program plan, resourcing, vendor management, data readiness, testing, cutover, stabilization) to support commercial production and order-to-cash.
• Own cross-functional process mapping and standardization across Finance/Accounting, Procurement, Inventory/WMS, MRP/MES integration points, Order Management, Distribution/3PL, FP&A, and HR/Workforce processes.
• Define integration strategy and data contracts between ERP and adjacent platforms (e.g., QMS, MES, FP&A, CRM, HRIS, labeling, payments/expenses) in partnership with owning functions.

Program & Project Delivery

• Lead cross-functional enterprise technology initiatives using a lightweight PMO model; enforce scope, schedule, budget, quality, and benefits realization.
• Manage risks, dependencies, and escalations; maintain executive communications and steering governance.
• Direct vendor/consultant teams; ensure SOW clarity, deliverable acceptance, and measurable outcomes.

Operations, Compliance & Continuous Improvement

• Oversee day-to-day enterprise IT operations in partnership with the MSP and service owners (identity, endpoints, networks, collaboration, service desk) with white-glove service levels for the Chicago site leadership team.
• Ensure compliance with Perspective IT Policies, SOX, ITGC, data integrity, and applicable GxP obligations for systems in Chicago.
• Lead onboarding execution for Chicago-based hires; ensure timely access provisioning, device readiness, and training for ERP and enterprise systems.

Education/Experience

• Bachelor's degree in Information Technology, Information Systems, Engineering, Business, or related field; advanced degree preferred.
• 7+ years of progressive IT leadership in life sciences or regulated manufacturing with demonstrated site leadership and program delivery.
• Hands-on leadership of ERP programs (e.g., Net Suite, SAP, Microsoft Dynamics): selection, implementation, integration, data migration, and hyper care.
• Proven experience establishing SDLC/PMO governance, change control, and portfolio metrics; delivery in SOX/ITGC environments.
• Experience supporting manufacturing, inventory, procurement, order management, distribution/3PL, and finance/record-to-report processes.
• Demonstrated success managing vendors/MSPs, SOWs, and budgets; skilled in executive communication and stakeholder management

Preferred Qualifications

• Commercialization/Phase 3 readiness experience in biotech, radiopharmaceuticals, or medical device.
• Integration experience between ERP and QMS, MES, FP&A, CRM, HRIS, labeling, and payment/expense platforms.

Knowledge / Skills / Abilities

• Clear and concise communication skills, with the ability to convey technical and non-technical concepts to diverse stakeholders.
• Strong analytical and problem-solving capabilities, including structured root-cause analysis and decision-making in regulated environments.
• Ability to balance…