Urgent Care Technician

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Overview Urgent Care Tech
- Bloomingdale
- Immediate Care Position Highlights :

Full Time/36 Hours

Hours:

9am to 9pm M-F, 9am to 4pm Sat/Sun. 2-3 weekday shifts per week and every other weekend. (Differential pay is offered for nights and weekends)

Location:

Lisle Travel: as needed to other locations

Responsibilities

The Urgent Care Tech will primarily be assigned to deliver urgent care to ICC and Express Care patients. As such, the incumbent must be experienced in working with high acuity patients in a fast-paced medical environment. Supports nursing and medical staff with the care of Immediate/Express Care patients under the direction of a Registered Nurse, Physician Assistant/Nurse Practitioner, or Physician. By providing this vital support to patients and medical staff, Patient Care Technicians streamline the delivery of medical care and improve the patient's overall comfort, experience, and care outcomes at the ICC and Express Care locations.

The Urgent Care Tech provides direct care to assigned patients, partnering with the RN on duty to coordinate care. Under the direction of a licensed practitioner and according to established procedures performs patient care tasks and procedures as needed to ensure care, comfort, and safety of patients. Effectively explains and performs assigned procedures such as venipuncture, IV insertion and removal, vital signs, etc.

Receive and triage patients in the ICC or Express care assessing and evaluating the urgency of the patient symptoms and need for medical attention. Will determine if patient need can be addressed at ICC or transferred to higher acuity facility.

Completes patient rounds and responds to phone, nurse and physician requests to ensure that patient and family needs are met in a timely manner

Performs delivery of patient care; draws blood, starts IVs, may administer prescribed injections, assist with ambulation and transfer, specimen collection for urine, sputum, feces and phlebotomy; acquisition of 12-lead EKG's; assisting patients with personal care needs, documentation of clinical tests results; completion of all daily/weekly/monthly checklists; performance of wound asepsis.

Performs assigned procedures and communicated with patients regarding the process. (e.g. wound care and dressing changes, Intravenous insertion, blood draws and removal, and specimen collection).Application of orthopedic splints, and temporary casting and educating patients on proper crutch/walker/cane usage.

Assists Physicians/Mid-level providers with suturing, simple dressings, wound cleansing, post molds set up, and other procedural set ups as directed.

Responds to call lights and assist with activities of daily living

Patient quality improvement and documentation of treatment

Participation in quality improvement and sustainability activities

Completes and documents patient care activities including: triage assessments into EPIC, ADL, vital signs, weights, and procedure/treatments that were performed

Maintains inventory and department cleanliness

Monitors, requests, and re-stocks…