Xfinity Retail Sales Consultant; Bloomingdale, IL

Job Summary

Bloomingdale, IL – Xfinity Retail Store: 152 S Gary Ave #103, Bloomingdale, IL 60108. Join Comcast Xfinity to build a rewarding retail career with energy, curiosity, and passion.

• Engage customers with enthusiasm and demonstrate product features to enhance their shopping experience.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets while ensuring customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer questions about current or new services, make changes to account data, upgrade service levels, and process general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Demonstrate expert‑level understanding and passion for technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent (GED acceptable).
• Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Physical ability to carry and/or lift 25‑pound boxes and move around the store constantly.
• 2–5 years of relevant experience in sales or customer service (preferred).

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Base Pay: $17.05 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $24.74 per hour.

• Medical, Dental, and Vision coverage
• Comcast Xfinity courtesy services in serviced areas
• Discount tickets to Universal Resorts
• Paid Parental leave
• Tuition reimbursement up to $8,000 for full‑time employees
• Paid Time Off
• 401(k) Savings Plan with up to 6% dollar‑to‑dollar matching

• On‑the‑job training
• Uncapped commissions and unlimited salary potential
• Wall‑to‑wall benefits

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.