Service Technician

Job Description

Job Title: Service Technician

Department: Service Department

Reports to: Service Manager

Classification: Full Time

Schedule: M-F

Job Description

The Service Technician will work closely with Service Advisors and fellow Technicians, and is expected to understand and carry out the high standards of The Barker Automotive Group. As a key member of the Service Department, they must be able to represent the dealership in a professional manner and contribute to a first-class customer experience.

They must embrace the mission and vision of The Barker Automotive Group and bring them to life through quality, efficient, and trustworthy vehicle repairs and maintenance. They are expected to pay close attention to detail while also understanding the larger goal of keeping customers safe, satisfied, and returning for future service.

The Service Technician will report to and work closely with the Service Manager, using their skills in the following areas:

• Diagnose and repair a wide variety of mechanical, electrical, and electronic issues on multiple makes and models.
• Perform scheduled maintenance services, including tune-ups, brake repairs, suspension work, and engine diagnostics.
• Conduct complex repairs such as transmission services, engine overhauls, and HVAC system diagnostics/replacement as needed.
• Perform multi-point inspections, accurately diagnose vehicle concerns, and communicate repair recommendations to the Service Advisor.
• Test drive vehicles to verify concerns and confirm quality of repairs.
• Use diagnostic tools, scan tools, and technical service information to efficiently troubleshoot and repair vehicles.
• Maintain high productivity and efficiency while ensuring quality workmanship.
• Maintain a clean, safe, and organized work environment.
• Assist fellow technicians and support service department operations as needed.
• Adhere to safety protocols, manufacturer guidelines, and company procedures at all times.
• Perform other duties as needed or assigned by the Service Manager.

Service Manager

Service Advisors

Technicians

Parts Department

While performing the duties of this job, the employee is regularly required to stand, walk, kneel, bend, talk, hear, and use hands and arms to handle tools and automotive components. Must be able to lift and/or move up to 75 pounds regularly. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to work in a garage setting with exposure to vehicle noise, fumes, and other service-related conditions.

Must have a valid driver’s license and the ability to safely operate vehicles for customer test drives or inventory management.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Health Insurance
• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Sick Time