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UX Content Designer – Level III
Job in
Bloomington, McLean County, Illinois, 61791, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Creative Arts/Media
Technical Writer
Job Description & How to Apply Below
- Design thoughtful, intuitive, and accessible content solutions for a range of product use cases and interactions
- Apply solid information architecture methods to design scalable content solutions
- Audit, analyze, structure, create, and present compelling UX content throughout the product experience
- Partner across product and research teams using human-centered design methods to drive content tests that measurably improve the traveler experience
- Apply a holistic, customer-focused approach to creating a cohesive content strategy for our loyalty programme across all product areas
- Use both qualitative and quantitative insights to drive content insights and solutions
- Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content
- Influence, persuade, and negotiate with stakeholders to design the best experiences that meet the needs of travellers and businesses
- Bachelor's degree in a related technical field; or equivalent related professional experience in core skills such as UX Writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling
- 5+ years of experience as a Content Designer, UX writer, or Content Strategist
- Strong skills in confidently presenting compelling rationale and narratives behind content strategies and decisions to peers, partners, and key stakeholders
- Expertise in persuasion and negotiation with stakeholders to create optimal experiences that balance both traveler satisfaction and business objectives
- Experience applying human-centered design (HCD) practices to product experiences
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