More jobs:
Guest Experience Lead; GEL
Job in
Bloomington, McLean County, Illinois, 61701, USA
Listed on 2026-04-30
Listing for:
McDonald's
Full Time
position Listed on 2026-04-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Guest Experience Lead
Pay: $15-$17 per hour (depending on experience)
Position
Description:
Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You'll support the team and help create a welcoming, efficient restaurant environment.
Key Responsibilities:
* Welcome customers and assist with kiosks or mobile orders
* Resolve customer service issues quickly and professionally
* Support team members during busy periods
* Promote digital ordering and loyalty programs
Qualifications:
* Positive attitude and commitment to customer satisfaction
* Ability to work in a team
* Flexible schedule including evenings and weekends, if required
Benefits:
* Tuition assistance at any accredited institution
* Free college through Colorado Technical University Online
* 401(k) with company match
* Free meal while working
* 30% discount at McDonald's nationwide with the app
Pay Transparency Statement:
* Pay range: $15-$17 per hour, depending on experience and qualifications.
* Benefits are included as listed above.
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