Enterprise Customer Success Lead Churn Control
Job in
Bloomington, McLean County, Illinois, 61791, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Jobtailor is seeking a senior customer success leader to drive engagement and accountability within a high-performing team. The role requires 5+ years in customer success, account management, or enterprise client-facing work in B2B SaaS.
You will coach managers, mitigate churn, and help clients maximize value with Risk Cloud. Travel up to 50% is expected as part of maintaining strong relationships with large enterprise customers.
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