Strategic Customer Success Lead
Job in
Bloomington, McLean County, Illinois, 61791, USA
Listed on 2026-08-10
Listing for:
CO1014 CDW Lifecycle Solutions, LLC
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
CDW Lifecycle Solutions, LLC is seeking a Customer Success Manager to own a portfolio of customer accounts and drive success across onboarding, adoption, renewals, and expansion opportunities. You will collaborate with internal teams to address needs, track account health, and support long-term retention.
The role involves guiding customers through product usage, coordinating with sales for renewals, and delivering data-driven insights to improve outcomes. Travel up to 20% may be required.
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