More jobs:
Customer Service & Sales Ops Lead
Job in
Bloomington, McLean County, Illinois, 61791, USA
Listed on 2026-08-22
Listing for:
Vesuvius North America
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Vesuvius North America in Illinois seeks a Customer Service Sales Supervisor to lead daily Order Management and related customer service operations. You will monitor KPIs, coach team members, and collaborate with Account Managers, Finance, Logistics, and M&T to ensure on-time delivery and accurate billing.
The role emphasizes process improvement, compliance with ISO and SOX, employee development, and long-term efficiency initiatives, reporting to the Director and driving cross-functional
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