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Medicare Member Care Concierge

Job in Bloomington, McLean County, Illinois, 61791, USA
Listing for: Tecsa
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 46000 - 58000 USD Yearly USD 46000.00 58000.00 YEAR
Job Description & How to Apply Below

Zing Health is seeking a CMSR-focused agent to serve as the primary contact for outbound and inbound member campaigns, ensuring timely resolutions and high satisfaction. You will navigate healthcare systems, answer questions, and coordinate scheduling and enrollment activities with care and accuracy.

Excellent communication and a strong knowledge of CMS guidelines are essential to thrive in this frontline role, which aims to improve CAHPS, retention and overall member experience.

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