Travel-Forward Airport Customer Service Agent
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Southwest Airlines is seeking a Customer Service Agent in Springfield, IL to assist travelers at the ticket counter, baggage area, and gate. You will provide friendly, patient service while handling ticketing, check-in, and inquiries with a computerized system.
Candidates should be able to multitask under pressure and work to maintain Southwest’s hospitable traveler experience. The role emphasizes customer care across a fast-paced environment, with focus on accuracy, communication, and teamwork.
We are currently recruiting a Travel-Forward Airport Customer Service Agent for our team in Springfield, IL, United States.
For the Travel-Forward Airport Customer Service Agent position at Southwest Airlines, we are reviewing applications now.
Step into the Travel-Forward Airport Customer Service Agent role at Southwest Airlines in Springfield, IL, United States and grow with us.
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