Area Training Manager

The Area Training Manager is responsible for the day-to-day execution of training programs across multiple locations within a designated area. This role oversees all in-person training schedules in partnership with the locations, manages a team of full-time and part-time trainers in their training function and ensures seamless integration of training processes with operations and safety teams. The Area Training Manager is also responsible for partnering with CX Specialists to enhance candidate experience, ensuring training compliance, and driving candidate throughput to successful onboarding.

Execute company training programs at the area level, ensuring consistency with company standards and alignment with operating procedures. Partner with location managers to facilitate efficient and effective training delivery for new hires and ongoing safety training.

Directly manage all trainers within the area, overseeing their schedules to optimize coverage for all training activities. Ensure trainers maintain appropriate certifications and compliance, conducting regular evaluations and coaching sessions as needed. Balance trainer workload, adjusting schedules as necessary to meet training demands while managing trainer hours and maintaining budget oversight in partnership with the locations in the operating area.

Work closely with CX Specialists to monitor candidate progress and ensure a positive onboarding experience. Coordinate with trainers and CX Specialists to provide clear and consistent communication to candidates regarding their training schedules and expectations.

Partner with local operations and safety teams to align training programs with safety initiatives and operational goals. Provide support for local safety training and ensure training practices meet safety standards and regulations. Act as a key contact for location managers regarding training needs and resource allocation.

Ensure all training activities comply with federal, state, and local regulations, as well as company policies. Maintain accurate training records and documentation, monitoring trainer and candidate compliance. Act as primary documentation manager for all training documentation, ensuring documentation compliance. Ensure all FMCSA requirements for the Training Provider Registry are entered in compliance. Prepare reports on training activities, candidate progress, and trainer performance, providing data-driven insights for continuous improvement.

Monitor training delivery and provide ongoing feedback to trainers to maintain high-quality training standards. Support the continuous improvement of training content and methods by collaborating with the Region Training Manager and other stakeholders. Address any issues impacting training quality, making necessary adjustments to meet company expectations.

Ensure appropriate trainer staffing levels at each location to meet training needs, assisting with recruitment and onboarding of new trainers as necessary. Plan and allocate training resources effectively to support training schedules and location-specific requirements.

Be hands-on in supporting training sessions when necessary, providing backup coverage and assistance during peak periods or trainer absences. Maintain an active presence across locations, conducting site visits as needed to observe training sessions and engage with trainers and trainees.

Perform other duties as assigned to support the team and company’s goals.

High school diploma or equivalent required;
Bachelor’s degree preferred.

3 years of management experience, preferably in training or a related field. 3 years of experience in transportation, safety, or training operations. Knowledge of federal, state, and local training regulations. Proficiency in Microsoft…