Patron Services Assistant

Hodgkins Public Library is growing! We are wrapping construction soon on a new building and are expanding our patron services department. The Patron Services Assistant provides welcoming customer service and supports library services to all patrons. The ideal candidate is a detail orientated self-starter with a commitment to continuous improvement.

Hodgkins Public Library is conveniently located near the intersection of I-55, I-294, and LaGrange Road.

• Provides friendly, courteous and accurate service to all users
• Assist library patrons in person or electronically
• Participate in collection management
• Ability to implement library policies and procedures
• Review library literature for professional growth
• Ability to reach, bend, stoop and lift up to 25 pounds
• Maintains orderly appearance of the Library
• Accurately operate cash drawer
• Able to assist patrons with library technology (copy machine, scanner, computers)
• Responsible for planning and/or implementing library programs for patrons aged 0 – 99+
• Attends surrounding community events as necessary to promote library services
• Prepares all patron related data for administrative and board needs
• Solicit recommendations for patron materials to add to collection
• Proficient user of relevant software and hardware to successfully complete work
• Perform other work as assigned by administration.

• Six months of customer service experience, preferably with children and/or senior citizens
• Available to work evening and weekend shifts

• One (1) year of library experience
• Enrollment or completion of a Library Technical Assistant (LTA) program or similar professional certificate

Hodgkins Public Library District
6500 Wenz Avenue
Hodgkins , IL 60525

Hodgkins Public Library District, Cook County

15-18 hours per week.
Evening hours preferred.
Weekend rotation hours required (closed on Sunday)