Payment Operations Specialist

Wage Range:
Min: $19.15, Mid: $22.50, Max: $25.85

The Payment Operations Specialist I is responsible for providing operational support of the Bank's ACH and Check exception functions and risk monitoring reviews. This position is responsible for performing time sensitive functions with established regulations and rules using the Bank's procedures and policies as guidance. The Payment Operations Specialist reports to the department supervisor.

• Performs and balances the Bank's exception item processes according to established Regulations and Rules.
• Reviews and processes the receipt of Death Notice Entries (DNEs). Accepts, records, and resolves all claims for reclamations from US Treasury Departments.
• Resolves all ACH disputes and Check Adjustment Research.
• Stays up to date with established federal regulations and rules by completing continued education and training.
• Assists retail branches by performing research on customer related inquiries as needed.

• H.S. Diploma or GED and minimum 2 years banking preferred or equivalent combination of education and experience.

We offer a competitive benefits package to provide you with peace of mind.

• Regularly:
  Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
• Frequently:
  Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
• Occasionally:
  Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.