Part Time Teller

Position Overview

As a Teller within PNC's Retail Banking organization, you will be based in Bloomington, IL. The role focuses on delivering an outstanding customer experience, improving customer financial wellbeing, and fostering an inclusive workplace culture.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Roles at this level typically do not require a university / college degree, high school diploma, GED, or significant prior experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

No degree required.

No required certification(s).

No required license(s).

Base Salary: $15.38 – $21.15 per hour. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive‑eligible with payment based upon company, business, and/or individual performance.

PNC offers a comprehensive range of benefits, including medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, a robust wellness program, paid time off (including parental leave, holidays, and absence days), and more.

If an accommodation is required to participate in the application process, please contact  or call 877‑968‑7762. All accommodations are kept confidential and used only to provide reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and related regulatory acts prohibiting the hiring of individuals with certain criminal histories.

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information during hiring practices.