Mortgage Support Associate
Job in
Bloomington, McLean County, Illinois, 61701, USA
Listed on 2026-06-11
Listing for:
Heartland Bank & Trust Co
Full Time
position Listed on 2026-06-11
Job specializations:
-
Finance & Banking
Banking & Finance, Banking Operations, Financial Compliance, Loan Servicing
Job Description & How to Apply Below
Wage Range:
Min: $19.15, Mid: $22.50, Max: $25.85
A Brief Overview
The Mortgage Support Associate audits loans to ensure compliance with credit policies and procedures, underwriting practices, and compliance with regulatory requirements. Responsible for documentation review, packaging and shipping files to investors, and monitoring trailing documents and waivers. This role is multi-functional and includes processing and closing mortgage loans, in addition to other compliance duties.
What you will do
* Perform pre-closing and post-closing quality control audits of all loan files to ensure compliance with regulatory requirements, investor guidelines, and internal policies and compile comprehensive reports of audit findings for exception tracking and risk analysis.
* Audit loans for trailing documents which involves tracking and obtaining outstanding items including recorded mortgages and final title policies.
* Bundle and upload closed loan files to investors for funding and audits.
* Examine mortgage applications for denials and preparing adverse action notices.
* Process mortgage loan applications utilizing Bank software including preparing and delivering compliant preliminary disclosures packages, maintain a pipeline of mortgage loans, and assist with other processing functions as needed.
* Prepare compliant loan document packages for residential mortgage and consumer loans utilizing Bank software, communicate with loan officers, attorneys and title companies for loan closings, and assist with other closing functions as needed.
* Maintain a well-developed knowledge of Bank policies and procedures, agency and investor guidelines, and industry regulations.
* Demonstrate the ability to independently make sound decisions based upon Bank policies, procedures, knowledge, and experience.
Other Qualifications/Requirements
* Associates Degree and minimum 3 years mortgage processing, mortgage closing, underwriting, or document review/quality control preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click
Position Requirements
10+ Years
work experience
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