Loan Servicing Portfolio Specialist

Wage Range:
Min: $19.15, Mid: $22.50, Max: $25.85

The Loan Servicing Portfolio Specialist I supports the Bank's loan portfolio by performing routine servicing and loan input in accordance with established lending policies, procedures, and regulatory requirements. This role handles inbound requests from internal partners and external borrowers and third parties, for loan advances, and participation payments. This role is customer-focused and cross-trained, performs assigned tasks using defined workflows, job aids, and supervision as needed.

• Book, renew, and disburse loans; process term changes; and update servicing records in the core system, with a concentration in mortgage, consumer, and commercial loans.
• Validate loan data for accuracy, completeness, and required documentation; partner with internal teams to resolve discrepancies and obtain needed clarifications/corrections.
• Execute daily servicing activities, including construction draws, advances, and participation payments.
• Track Loan Input tickets and ensure timely completion in accordance with SLAs.
• Complete other duties assigned by the Supervisor/Manager.

• Associate’s Degree and minimum 2 years Retail Banking, loan servicing preferred or equivalent combination of education and experience.

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind.

• Regularly:
  Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
• Frequently:
  Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
• Occasionally:
  Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.