Event Coordinator, Hospitality ​/ Hotel ​/ Catering

Job Details:

Job Location:

Double Tree Hotel - Bloomington, IL, Position Type:
Full Time, Salary Range: $18.00 - $18.00

Hourly, Double Tree by Hilton is now looking for an afternoon/evening Event Coordinator to join the Food and Beverage Team. The Event Coordinator position maximizes customer satisfaction by coordinating event functions and providing friendly, courteous, helpful, timely, and professional service to all guests in accordance with the standards of Doubletree by Hilton.

• Employer Paid Life Insurance
• Employer Paid Long Term Disability
• Employer Paid Short Term Disability
• Paid Time Off
• Medical
• Dental
• Vision
• 401K with employer match
• Flexible Spending Accounts (FSA)
• Voluntary Accident Coverage
• Voluntary Critical Illness Coverage
• Voluntary Life Insurance
• As a Hilton employee you are eligible to participate in the Team Member Travel Program.

Job Title:

Event Coordinator

Department:
Food and Beverage

Reports To:

Food and Beverage Director

To maximize customer satisfaction by coordinating event functions and providing friendly, courteous, helpful, timely, and professional service to all guests in accordance with the standards of Doubletree by Hilton.

• Coordinate efforts of the F&B Department to coincide with volumes in business generated by the Catering/Sales and Rooms Division.
• Provide ideas, input, and assistance with the aesthetic and feel of the Public Areas and conference rooms.
• Perform administrative work to include, but not limited to, posting daily revenue, inventory, generating client bills, staff schedule, ordering supplies and reviewing/approving invoices.
• Ensure compliance with all Double Tree brand standards and Tentac Enterprises expectations.
• Operate the Food & Beverage Department under the most cost-efficient means possible without decreasing quality, service or expectations.
• Produce approved budget and operate under established guidelines in regard to costs, expenses, sales, and profit for Food & Beverage Department.
• Develop, institute, and maintain control of procedures to ensure consistency.
• Take immediate action on problems that are encountered in the Food & Beverage Department.
• Handles or assists with any guest related concerns and complaints, as well as coordinates the follow up on those complaints.
• Give personal attention, take personal responsibility and use teamwork when providing guest service.
• Maximize customer satisfaction by ensuring that the written details of all assigned meetings, conventions and banquets are carried out properly, through high level of communication with the Sales & Catering Department.
• Monitor, direct, and coordinate effective sanitation, cleanliness, and organization effort in Food & Beverage operating areas; to include maintenance and control of glassware, china, silver, and linen use and supplies.
• Establish, direct, and review food and liquor procedures to ensure adequate security and accountability; presentation and service performance.
• Supervise the handling, storage and security of all kitchen and event equipment used in any/all functions.
• Ability to work effectively and multi task in a fast-paced environment.
• Ensure efficient operation of Food and Beverage functions by coordinating and providing work direction for personnel (food service, setup, kitchen, bar staff and supervisors).
• Provide for a safe work environment by following all safety and security procedures and rules.
• Supervise, guide, schedule, train and evaluate all Food & Beverage associates.
• Implement and maintain the highest standards in the areas of appearance, professionalism and service of all staff by establishing, directing and reviewing performance standards.
• Provide disciplinary action of staff when, and if, necessary.
• Provide associates…