Senior CRM & GTM Systems Administrator

Summary

Safety Chain Software is looking for an experienced, systems-minded Senior CRM & GTM Systems Administrator to own the platforms that power our entire go-to-market engine. Reporting into Revenue Operations, this role owns the health, hygiene, and administration of our Hub Spot CRM – and the broader GTM tech stack that surrounds it, including Fathom, Outreach, Linked In Sales Navigator, and the integrations that tie these systems together – across the Sales, Marketing, Customer Success, and Operations teams.

This is a senior, hands-on role for someone who has done this before: an owner who can set the standards, architect the systems, and be the trusted expert the revenue org relies on. Do you take pride in clean data, well-built automation, and a tech stack that works as one connected system? Love being the person who makes the whole GTM machine run smoothly?

Like the idea of a flexible, autonomous environment where you own these platforms end-to-end? This may just be what you are looking for – let’s get into the details!

Safety Chain is a rapidly scaling B2B SaaS provider revolutionizing plant management for Food and Beverage manufacturers by improving yield, maximizing productivity, and ensuring compliance. Our impressive client base includes renowned brands like Albertsons, Clif Bar, Tyson Foods, and Whole Foods. Join a dynamic, collaborative team driven by innovation, agility, and rapid growth.

As the Senior CRM & GTM Systems Administrator, you will own the administration, configuration, data integrity, and enablement of Hub Spot as well as the full GTM tech stack – Fathom, Outreach, Linked In Sales Navigator, and the integrations connecting them. You will partner closely with stakeholders across the revenue organization and with internal technology teams to ensure these systems work together as one efficient, well-governed platform that supports clean data, reliable workflows, and actionable reporting.

The success of this role means a connected GTM ecosystem our teams trust – where data flows cleanly between systems, automation is reliable, reporting is accurate, and every user knows how to get the most out of the tools. As the senior owner, you will set the standards, architect scalable solutions, evaluate and onboard new tools as the stack evolves, and serve as the go-to expert who keeps our most important revenue systems healthy as we grow.

• Serve as the senior owner and subject-matter expert for Hub Spot CRM and the broader GTM tech stack, including Fathom, Outreach, and Linked In Sales Navigator.
• Own the efficient integration of all GTM systems – ensuring clean, reliable data flows and two-way syncs between Hub Spot, Fathom, Outreach, Linked In Sales Navigator, and other platforms in the stack.
• Administer and configure Hub Spot CRM, working closely with Sales, Marketing, Customer Success, and Operations teams to meet evolving business needs.
• Own the health and hygiene of CRM data – ensuring high data quality and integrity through routine audits, deduplication, monitoring, and the implementation of governance processes and standards across the stack.
• Manage and maintain CRM objects, pipelines, properties, workflows, lists, sequences, reports, dashboards, and user permissions.
• Administer the GTM tools end-to-end – managing users, licenses, configuration, sequences and cadences in Outreach, call/meeting intelligence in Fathom, and prospecting workflows in Linked In Sales Navigator.
• Evaluate, recommend, onboard, and rationalize tools as the GTM stack evolves, partnering with leadership on build-vs-buy and vendor decisions.
• Partner with cross-functional stakeholders to understand requirements and translate them into scalable, well-documented solutions across the stack.
• Design, build, and optimize workflows and automation that improve lead flow, follow-up, hand-offs, and overall operational efficiency across systems.
• Build and maintain reports and dashboards that give leadership and front‑line teams accurate, actionable visibility into the funnel and revenue.
• Investigate and resolve issues related to properties, automation, reporting, and…