CashPro Service Product Manager II

• Support end-to-end ownership of the digital service user experience
• Define business requirements for new feature development
• Oversee feature launch, define/monitor/report on success metrics
• Drive commercialization
• Create and deliver presentations demonstrating Cash Pro Service features
• Manage projects end-to-end through the product lifecycle
• Maintain close partnership technology teammates and vendors
• Support weekend release activity as associated with product launches
• Partner with Commercialization team post-launch to spread awareness and excitement of new solutions and increase adoption and penetration
• Conduct market research, monitor industry trends, and changes in regulatory requirements to identify necessary product enhancements.

• Direct experience with building digital service capabilities
• Strong analytical skills
• Fluency with AI technology and its applicability with the digital service experience
• Strategic thinker, balanced with tactical execution skills
• Ability to work on cross-functional, global teams across multiple time zones, fostering strong working relationships
• Ability to synthesize multiple inputs from various stakeholders into a cohesive message to drive alignment
• Strong communicator with experience creating and facilitating presentations to educate internal and external audiences across all levels within an organization
• Comfortable with public speaking, both in virtual and in-person events
• Ability to perform data analysis and define key metrics to measure success.
• Experience and success working with large, complex data sets, including Microsoft Excel formulas and pivot tables.
• Required to comply with workplace excellence policies pertaining to in-office presence
• Undergraduate degree required. Minimum: BS or BA degree

Demonstrates expertise in managing the end-to-end digital service user experience, including defining business requirements, overseeing feature launches, and analyzing success metrics. Proficient in leveraging AI technology and conducting market research to enhance product offerings and drive commercialization.

• Digital Service Capabilities
• Data Analysis
• AI Technology Fluency
• Project Management
• Strong Communication

• Data Analysis
• Microsoft Excel
• Feature Development
• Success Metrics Definition
• Market Research

• Analytical Skills
• Strategic Thinking
• Tactical Execution
• Cross-Functional Collaboration
• Public Speaking

• Undergraduate Degree

• Digital Service
• Commercialization
• User Experience
• Product Lifecycle
• Regulatory Requirements