Life Health and Investments Technology Support Supervisor
Job in
Bloomington, McLean County, Illinois, 61791, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
Disaster Recovery IT, Systems Administrator, IT Support, Business Continuity
Job Description & How to Apply Below
- Support the day-to-day operations of the Tier 2 and Tier 3 Production Support teams
- Serve as a key liaison between technology teams and business partners
- Coordinate support activities, drive issue resolution, enhance operational processes
- Monitor and analyze production support metrics
- Support application releases, deployments, and operational readiness activities
- Provide leadership support during critical incidents
- Manage the implementation and maintenance of disaster recovery plans
- Typically requires 6+ years of relevant experience or a combination of related experience, education and training
Demonstrates expertise in production support operations, including issue resolution, application deployment, and disaster recovery management. Proven ability to liaise effectively between technology teams and business partners while enhancing operational processes.
Highest-signal resume keywords- Production Support Management
- Issue Resolution
- Application Deployment
- Disaster Recovery Planning
- Operational Process Enhancement
Industry Keywords
- Tier 2 Support
- Tier 3 Support
- Operational Readiness
- Critical Incident Management
- Support Metrics Analysis
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